Patient-focused care has become a major strategic goal for many healthcare organizations, including smaller practices. But to be able to provide this type of care, the staff of a practice—from the doctors and nurses to administrative staff—must drive the effort. They are the lynchpin for patient-focused success.
One main strategy to get staff on board is to make sure they are happy and safe during their workday. Staff satisfaction can be directly tied to patient satisfaction, so it’s important to make sure employees feel they have a caring and safe work environment by complying with OSHA regulations.